Where Talent Meets Opportunity

• Coated Lens and its affiliate platforms (referred to as "Coated Lens," the "Company," the "Website," "we," "us," or "our") place great importance on your privacy and are committed to protecting it in accordance with our privacy policies. This policy delineates the types of information that Coated Lens may collect from you when you visit or use our websites, apps, and other online services, as well as our procedures for collecting, using, safeguarding, and disclosing that information.
  

Scope of Policy

• This document outlines the privacy policy exclusively applicable to the information collected by Coated Lens through its platforms, encompassing email, text, and other electronic communications transmitted through or in association with its services.
• This policy does not extend to information provided to or gathered by any third party, such as Coated Lens, where service bookings and/or payments are made through Coated Lens's platforms or social networks utilized in relation to its services. Coated Lens advises direct consultation with such third parties regarding their privacy practices.
• It is imperative to review this policy meticulously to comprehend Coated Lens' policies and procedures regarding your information and its handling. By accessing or utilizing its services and registering for an account with Coated Lens, you explicitly consent to this privacy policy and the collection, usage, disclosure, retention, and protection of your personal information by Coated Lens as outlined herein. Failure to provide the information requested by Coated Lens may impede the provisioning of its complete array of service features.
• Presently, we do not intend to offer services to users located outside India. Our terms of service elucidate this stipulation.
• This policy is subject to modifications. Your continued utilization of Coated Lens's Platform services following any alterations constitutes acknowledgement of the changes. Thus, it is recommended that you review the policy routinely for updates. 

Information We Gather and How We Utilize It 

1. Types of Information Gathered: 
   • Personal Information (PI): Data that can be linked to a specific individual and could be utilized to identify that person, either on its own or when combined with other information that we possess or may have access to. This does not include data that has been anonymized or combined in a way that makes it impossible to identify a specific person. 
   • Internet and Device Usage: This category includes information about your internet connection, your device's usage to access our services, and your usage patterns. 

1. Methods of Collection:
   • Directly: Directly from you when you provide it to us. 
   • Automatically: As you use our services, we may collect usage details, IP addresses, and information through cookies, web beacons, and other tracking technologies. 

Information You Provide to Us: 

1. Account Information: This includes your full name, email address, postal code, password, and other account details, such as gender, mobile phone number, website, and profile picture. This information may also be provided through third-party sign-in services like Facebook, Instagram, X, Google Plus, and other social media platforms. 
2. Preferences: Your preferred settings, such as time zone and language.
3. Content: Information you provide through our platforms, such as details about Coated Lens, photographs, videos, comments, current and prior Coated Lens account details, names, and other information in your account profile.
4. Searches and Activities: The search terms you look up and the results you select.
5. Browsing Information: Details about the duration of Coated Lens platform usage, features used, ads clicked, and similar activity details.
6. Communications: Interactions between you and other users or Coated Lens through our Services, participation in surveys, polls, contests, promotions, requests for specific features, and employment-related communications.
7. Transactional Information: Details for booking a service or purchases made through our platforms, including phone number, address, email, billing information, and payment card details. This information is shared with third parties for processing and fulfilling requests, with encryption used for payment card information. 
8. Public Posts: Information such as ratings, reviews, photos, comments, likes, bookmarks, friends, etc., posted on publicly accessible areas of our platforms or transmitted to other users or third parties. 

Information We Collect Through Automatic Data Collection Technologies:

• Device and Usage Information: We gather information through automatic data collection technologies, including details about your device, internet connection, and how you use our services. This encompasses traffic data, location data, logs, IP addresses, operating systems, platforms, browser types, and other browsing information. 
• Mobile Application Data: For mobile app users, we may collect metadata and other data from files stored on your device, such as photos, audio and video clips, personal contacts, and address book information. 
• Real-Time Location Information: We also use GPS location data to customize our services with location-specific features. 
• Cookies and Tracking Technologies: Additionally, we and our partners may use technologies like cookies, pixel tags, web beacons, and mobile device IDs to gather and store information about how you use our services and third-party websites. 

Information from Third Parties 

We may also collect data from social media accounts connected to our services, including user IDs, public information, and information shared by the social media service, as well as information from third parties like partners, marketers, third-party websites, and researchers, combined with information collected from or about you. 

Use of Collected Information

We use this collected information to enhance the functionality and improve the quality of our services, personalize your experience, display relevant advertising, provide support and communicate with you, and comply with legal obligations. 

Precise Location Information and How to Opt Out

When you use our location-based services on your mobile device, we may collect data about your device's GPS location and use it to customize the services with location-specific features, such as notifying you about nearby stores or promotions. Some services require the use of your data for proper functionality, and we may link location data with your device ID and other relevant information. You can choose to consent to the use of your data for specific features and can revoke this consent at any time by disabling location-tracking functions on your device. 

Information from Third Parties 

• We and our partners may use various technologies like cookies, pixel tags, and mobile device IDs to collect and store information about your use of the services and third-party websites. Cookies allow us to recognize you, store your preferences, provide tailored content and advertising, conduct research and analytics, track your usage of our services, and aid in security functions. Most browsers are set to accept cookies by default, but you can manage your cookie preferences through your browser settings. 
• By using our services and connecting your social media accounts, you give us permission to collect, store, and process your user ID and any information you make available to us through the social media interface. We may also receive information about you from third parties and combine it with the information we collect from or about you. 

Changes to Our Privacy Policy

Our privacy policy may be updated from time to time, and you are advised to review it periodically for any changes. If you have any questions about this privacy policy, please feel free to email us to support@coatedlens.com 

Anonymous or De-Identified Data

We might anonymize the information we gather from you on the Coated Lens Platforms or other sources and no longer associate it with you. This enables us to utilize and distribute combined and anonymized information without any limitations. 

Information Crawled from the Internet

We might collect information about Coated Lens by searching publicly available content on the web. This could involve obtaining basic details such as address, service areas, logos, cover images, photos, and reviews, including publicly accessible user reviews, as well as identity information like phone numbers, names, and profile images. 

How We Use the Information We Collect From and About You 

1. Display and manage Coated Lens portfolio and account information. 
2. Handle and respond to inquiries. 
3. Personalize content and services based on user behavior. 
4. Administer services and troubleshoot technical issues. 
5. Communicate via various channels including email, courier, registered post, and telephone calls. 
6. Display user queries if you are registered with Coated Lens. 
7. Show relevant advertisements. 
8. Compile and analyze user base and service usage reports and conduct research. 
9. Organize contests and sweepstakes. 
10. Offer customer support and account policies. 
11. Enforce contract rights, including billing and collection. 
12. Notify users about changes to services. 
13. Enable participation in interactive features. 
14. Use information for any other purpose with user consent. 

Additionally, we may use your information to promote our or third-party products and services. You can choose to opt out by selecting the appropriate option on data collection forms or adjusting your user preferences in your account profile. We may also display ads to specific audiences based on gathered information, and advertisers may assume that you fit their target criteria if you click or engage with an ad. 

If you'd like to collaborate for advertising, please reach out to us at ads@coatedlens.com. 

How We Share the Information We Collect

When you use our services, we may share your information with subsidiaries, affiliates, contractors, buyers, or successors in the event of a merger or sale. We may also share your information with third parties for marketing purposes with your consent and with service providers for communications, voice recognition, service analysis, and payment processing. In some instances, we may need to share your information for legal purposes, such as investigating illegal activities or complying with legal processes. Our interactions with social media features are subject to the privacy policies of the respective social media companies.

Additionally, we may disclose your information to enforce our terms of use, protect customer rights and safety, and for fraud protection and credit risk reduction purposes. Your information may also be shared with your consent. 

Information Shared with Coated Lens

When you make a service booking with Coated Lens, your information is provided to Coated Lens and the service provider—or vice versa. If you provide a mobile phone number, Coated Lens may send you a message about your service booking status. Aggregated analytics information may also be shared with Coated Lens to improve services. They may use information you share with Coated Lens for their purposes. If you have questions about their privacy practices, please get in touch with Coated Lens directly. 

Payment Card Information 

At Coated Lens, we prioritize the security of your payment information. Certain services may require credit or debit card information. By submitting your card information, you consent to share it with Coated Lens, third-party payment processors, and other service providers. These third parties may store your card information for future use through our services. We have implemented stringent measures to ensure that your credit or debit card details remain safe and protected. 

Here's how we safeguard your payment card information: 

1. Encryption

• Data Encryption: When you submit your card information through our platform, it is encrypted using advanced encryption protocols. This ensures that your data is transmitted securely between your device and our servers.
• Storage Encryption: Any payment information stored by third-party processors is also encrypted, ensuring that even if unauthorized access occurs, your data remains protected.

2. PCI Compliance

• Payment Card Industry Data Security Standard (PCI DSS): We work with third-party payment processors that comply with PCI DSS requirements. This standard is designed to protect cardholder data and includes guidelines for secure card storage, transaction processing, and data transmission.

3. Tokenization

• Tokenization Technology: To minimize the exposure of your card details, our payment processors may use tokenization. This process replaces your card number with a unique identifier or token, which is used for transactions. The actual card number is not stored on our servers, reducing the risk of data breaches.

4. Fraud Detection and Monitoring

• Real-Time Monitoring: Our payment processors employ real-time monitoring systems that analyze transactions for any suspicious activity. Any potentially fraudulent transactions are flagged and reviewed to prevent unauthorized access to your funds. 
• Two-Factor Authentication (2FA): For added security, we may require two-factor authentication during transactions. This ensures that only you can authorize payments using your card. 

5. Secure Access Controls 

• Restricted Access: Your payment information is restricted to authorized personnel only. Our systems are designed to ensure that only those who need access to process your transactions can view your card details. 

6. Regular Security Audits 

• Continuous Security Assessment: Our systems and processes undergo regular security audits and assessments. This ensures that our platform and the third-party services we use are up-to-date with the latest security practices. 

7. Data Retention Policies 

• Limited Data Retention: We and our third-party payment processors retain your card information only as long as necessary for transaction processing and compliance with legal and regulatory requirements. Once your data is no longer needed, it is securely deleted. 

8. User Responsibilities 

• Keep Your Information Secure: While we take extensive measures to protect your card information, we also encourage you to take steps to secure your account. Use strong, unique passwords for your Coated Lens account, enable two-factor authentication where possible, and regularly monitor your account for any unauthorized activity. 

By adhering to these security practices, Coated Lens strives to ensure that your payment experience is not only seamless but also secure. If you have any concerns about the security of your card information, please contact our support team for further assistance. 

Analytics and Tailored Advertising

We use third-party web analytics like Google Analytics to understand the usage of platform services. If you prefer not to have Google Analytics collect or use your information, you can install the Google Analytics Opt-Out Browser add-on. Third parties may also use cookies or similar technologies to deliver tailored advertising. If you wish to opt out of tailored advertising, you can visit the Network Advertising Initiative's Consumer Opt-Out Link and the Digital Advertising Alliance's Consumer Opt-Out Link. To opt out of Google Analytics for Display Advertising, please visit the Google Ads Settings page. 

Choices Regarding the Use and Disclosure of Your Information

Remember, you can adjust your browser or mobile device settings to reject cookies, but doing so might impact the functionality of our services. Your personal information is not shared with advertising brands & agencies. 

Communication Choices

When you create an account, you agree to receive emails from Coated Lens users, businesses, and Coated Lens itself. You can adjust your email preferences in your account, but please be aware that you cannot choose not to receive specific administrative or legal messages. 

Reviewing, Modifying, or Deleting Information

1. To access, modify, or remove personal information or permanently delete your account, utilize the "Contact Us" link on our website or get in touch with us directly.

2. Please remember that copies of your contributions may continue to be visible in cached or archived pages. 

For further assistance with your CoatedLens account, please contact us at accounts@coatedlens.com. 

Accessing & Updating Your Personal Information

We ensure that your personal information is accurately recorded and maintained. If needed, you can check, modify, rectify, or request the removal of any incorrect or irrelevant information. Your rights to access, modify, correct, and remove information depend on our data retention policies and the relevant laws. 

How We Protect Your Information

Our Privacy Policy emphasizes how we secure your information, including measures to prevent unauthorized access. We comply with PCI standards for payment processing security. We are not liable for disclosure due to factors beyond our control. It's essential to keep your account safe by not sharing your login details. 

Permissible Age

All our platform services are intended for users over 18 unless local laws allow otherwise. Any personal information from users under 18 will be promptly deleted. 

Third-Party Links and Services

Our platform may contain links to third-party websites, and we are not responsible for their content or privacy practices. EU residents have specific privacy rights under the GDPR, but our services are solely for Indian residents. Non-eligible users should not use our services but can contact us with queries. 

Data Retention and Account Termination

If you want to close your account, get in touch with us. We will remove your public posts and dissociate them from your profile, and we may retain some information for authorized purposes unless prohibited by law. 

Modifications to This Privacy Policy

We may update our Privacy Policy to reflect legal changes, data practices, service features, or technological advancements. Please check this page for updates, and by continuing to use our services after any changes, you are consenting to them.