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Please reach us at support@coatedlens.com if you cannot find an answer to your question.
Coated Lens is a platform that connects creative professionals, including photographers, videographers, cinematographers, editors, graphic designers, and motion graphic artists, with individuals and businesses seeking their services.
No, Coated Lens does not provide any services directly. It is a platform designed to empower creative professionals by connecting them with brands and clients seeking expertise for personal events or business projects. Coated Lens serves as a bridge, enabling meaningful collaborations and opportunities.
Both creative professionals and clients seeking creative services can join Coated Lens.
Coated Lens is available on Android, with the iPhone version launching soon.
For service seekers, joining Coated Lens is completely free. Simply create a profile and start exploring professionals who match your requirements.
For service providers, Coated Lens offers a subscription-based model, giving you access to showcase your talent, connect with potential clients, and grow your business.
Yes, Coated Lens uses industry-standard security measures to protect your personal information and keep your data confidential.
You can reach customer support through the app's help section, via email, or by contacting us at support@coatedlens.com.
Please reach us at support@coatedlens.com if you cannot find an answer to your question.
Getting started is simple:
Yes, you can update your portfolio at any time to reflect your latest work and projects.
Your profile should include a professional bio, your skills and experience, and a portfolio that showcases your best work. Also, specify your business vertical.
Yes, Coated Lens encourages collaboration among professionals, especially for larger or multi-faceted projects.
We recommend handling all transactions through the platform for security. However, if payments are made outside the platform, the responsibility lies with the involved parties.
If you face any platform-related issues, you can reach out to Coated Lens support at support@coatedlens.com for assistance. For matters that occur off the platform, we encourage you to resolve them directly with the client. For further details and guidance, please refer to our Terms & Conditions.
Negative feedback is carefully reviewed, and repeated complaints may lead to the removal of your profile from the platform. For detailed information on feedback management and platform conduct, please refer to our Content Guidelines and Community Guidelines.
Maintain a professional profile, showcase your best work, and communicate professionally with potential clients.
Yes, you are free to accept or decline any project that doesn't align with your skills or interests.
Yes, you have full control over setting your rates for each project. Discuss and negotiate them directly with clients through the platform.
Please reach us at support@coatedlens.com if you cannot find an answer to your question.
Finding the right professional on Coated Lens is easy:
Browse through curated portfolios and connect with professionals who align with your project requirements.
Yes, you can view the portfolios of all Creative Professionals on Coated Lens before contacting them.
You can message professionals directly through the Coated Lens platform to discuss your project and negotiate terms.
Yes, you can hire multiple professionals if your project requires various skills or services.
If you're not satisfied with the work, we recommend communicating your concerns directly with the hired professional to resolve the issue. If the matter remains unresolved, you can provide feedback on the platform or contact Coated Lens support at support@coatedlens.com for further assistance.
Payments can be processed through Coated Lens, but if you choose to handle payments off-platform, it's your responsibility to manage the transaction.
Yes, you are encouraged to leave feedback and rate the professional based on the quality of work and your overall experience.
If a provider fails to deliver as agreed, you can report the issue to Coated Lens support. The platform will investigate, and appropriate action will be taken, including possible removal of the provider from the platform.
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